AIRLINE

Airline Loyalty Programs Of Tomorrow Part 1 – Yesterday And Today

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Airline Loyalty Programs

Airline loyalty programs have been around since the 1950s when airlines like United Airlines started tracking customer travels.  In this series of insights, we will examine how these programs evolved over the past 65 years and discuss future innovations for them to remain relevant and effective in an age where loyalty is fragmented and increasingly […]

AIRLINE

2018 Technology Trend – Free Messaging On Board North American Airlines

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System Access Diagram

Over the past five years, the biggest North American airlines progressively installed Wi-Fi to improve connectivity on board their domestic fleet. Today, most of them charge for internet access with the exception of JetBlue Airways which provides complimentary access for their passengers. In 2018, a new trend is brewing as airlines expand or introduce free messaging on […]