INSIGHTS

Blockchain And The Airline Industry (Part 1)

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Blockchain

One of the biggest buzzwords for 2018 is blockchain. It was developed for use initially in digital currencies such as Bitcoins.  The technology’s robust security, transparency, and durability features lend itself into new business use cases. Experience The Skies introduces what the blockchain technology is and what the airline industry has done to embrace this new […]

AIRLINE

2018 Trend – Free Messaging On Board North American Edition

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System Access Diagram

Over the past five years, the biggest North American airlines installed Wi-Fi improve connectivity. Most of them charges for internet access with the exception of JetBlue Airways which provides complimentary access for their passengers. In 2018, a new trend is brewing as airlines expands or introduces free messaging on board. Experience The Skies reveals which North American […]

INSIGHTS

New Google Flights Functions Inform Customers About Basic Economy Fares

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Google Flights Opening Screen

There have been a lot of customer confusion on basic economy fares since Delta Air Lines, United Airlines and American Airlines introduced them in their route network in the last five years. The confusion stems from the different amenities available for these customers by each of these airlines. For example, Delta Air Lines allows them […]

AIRLINE

Air Transat Fined For Stranding Passengers In Ottawa

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Air Transat Aircraft

The Canadian Transportation Agency (CTA) has ruled that Air Transat (TS) broke its agreement with passengers when it left them stranded on two aircrafts on the tarmac of the Ottawa International Airport (YOW)a on July 31, 2007. The airline was fined CDN$295,000 and ordered to compensate passengers for any out-of-pocket expenses related to the flight […]

AIRLINE

Is $199 The Ideal Virtual Reality Headset Pricing For On Board Experience?

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Oculus Go

Experience The Skies introduced Air France’s new virtual reality experience in engaging its customers during the sale stage and on board in a previous post. Additionally, an airline competitive analysis and use case study was published as a follow up.  The third part of the series focuses on pricing for individuals and airlines.