Japan is a very popular vacation destination for Hong Kongers trying to escape city life. In a first, airline loyalty program Asia Miles is chartering two exclusive flights this summer between Hong Kong International Airport (HKG) and Osaka’s Kansai International Airport (KIX) for its members to redeem.
TAP Air Portugal introduces a new bulk flight pass product into the marketplace. This new offering could save customers up to 40% in the ticket price based on the product, time of booking and pass duration.
With the Airbus and Bombardier Aerospace C Series deal closed, the CS100 and CS300 names are changed to A220-100 and A220-300 to form the new A220 family of aircrafts. In addition, JetBlue Airways announced a mega deal to purchase 60 A220-300 aircrafts to become an all Airbus shop in the future.
Airline loyalty programs continue to evolve by enhancing benefits to its members. Airlines have added shopping as part of the travel experience since the 2000s. Emirates has launched a new mobile application called “Emirates Skywards Go” which offers its Skyward members two-for-one discounts at over 4,400 restaurants and spas in over 20 cities around the […]
Sydney Airport partners with Qantas Airways to trial new biometric technology that will enable customers to have a seamless travel experience using facial recognition.
Apple’s Maps program available to iPhone and iPad users has added its 41st and 42nd airports to it Indoor Map program. Experience The Skies reviewed key features of the current version of Apple Maps application and revealed 10 new features Apple should implement to further improve customer experience.
Airline loyalty programs have been around since the 1950s when airlines like United Airlines started tracking customer travels. In this series of insights, we will examine how these programs evolved over the past 65 years and discuss future innovations for them to remain relevant and effective in an age where loyalty is fragmented and increasingly […]
Impossible Foods has been pioneers at creating plant based meat that cooks, smells and taste like the real thing. The food innovator partners with Air New Zealand to introduce the world’s first vegan burger to be served on board.
Southwest Airlines announced a new partnership with popular rideshare company Lyft to bring customers to and from the airport.
Air Canada enhanced its business class product with the new Air Canada Signature Service. The enhancement is available immediately for international travellers while to be introduced on selected transcontinental flights from June 1, 2018. In a North American first, the airline also announced a guarantee valet service for select full price business class passengers in late […]