Over the past five years, the biggest North American airlines progressively installed Wi-Fi to improve connectivity on board their domestic fleet. Today, most of them charge for internet access with the exception of JetBlue Airways which provides complimentary access for their passengers. In 2018, a new trend is brewing as airlines expand or introduce free messaging on […]
Singapore Airlines is the first airline in the world to introduce a blockchain based digital wallet called KrisPay that allows its KrisFlyer members to convert miles in currency and use them at different retailers. Experience The Experience takes a look into this new method of payment.
WestJet will debut its new business class cabin on board its entire Boeing 737 fleet with new deliveries and retrofits (see post). In this insight, Experience The Skies will discuss the airline’s new path for growth, its potentials and challenges .
WestJet will debut new domestic business seat renamed “Premium” on new Boeing 737 MAX deliveries starting in Fall 2018.
Japanese onsens plays an important role in its culture and provides wellness benefits to their users. The New Chitose Airport (CLS) located in Sapporo, Japan is unique in that it is the only one in the world that hosts an onsen on site.
Japan is a very popular vacation destination for Hong Kongers trying to escape city life. In a first, airline loyalty program Asia Miles is chartering two exclusive flights this summer between Hong Kong International Airport (HKG) and Osaka’s Kansai International Airport (KIX) for its members to redeem.
TAP Air Portugal introduces a new bulk flight pass product into the marketplace. This new offering could save customers up to 40% in the ticket price based on the product, time of booking and pass duration.
With the Airbus and Bombardier Aerospace C Series deal closed, the CS100 and CS300 names are changed to A220-100 and A220-300 to form the new A220 family of aircrafts. In addition, JetBlue Airways announced a mega deal to purchase 60 A220-300 aircrafts to become an all Airbus shop in the future.
Airline loyalty programs continue to evolve by enhancing benefits to its members. Airlines have added shopping as part of the travel experience since the 2000s. Emirates has launched a new mobile application called “Emirates Skywards Go” which offers its Skyward members two-for-one discounts at over 4,400 restaurants and spas in over 20 cities around the […]
Sydney Airport partners with Qantas Airways to trial new biometric technology that will enable customers to have a seamless travel experience using facial recognition.