WestJet Boeing 737

WestJet Long Term Growth Plans Part 1 – Overview

Posted Leave a commentPosted in AIRCRAFT, AIRLINE, INSIGHTS, NEWS

WestJet‘s journey started more than twenty years old. The airline is now the second biggest airline in Canada and has established itself as a key player for domestic, transborder / U.S., and Caribbean passenger traffic. The airline has ambitious plans to expand further with a new ultra low cost airline and a bigger international footprint. […]

Airline Retailing

Airlines Hunt For Secret Recipe To Ancillary Revenue Success

Posted Leave a commentPosted in AIRLINE, INSIGHTS

“Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit. Demand is created through diverse target markets and promotional tactics, satisfying consumers’ wants and needs through a lean supply chain.”  The first retail experience was introduced in late 1560s at The Royal Exchange in […]

Aviation News Digest - Experience The Skies

Aviation News Around The World – June 15, 2017

Posted Leave a commentPosted in AIRLINE, AIRPORT, DIGEST, MARKETING, TECHNOLOGY

Today’s news digest incorporates features on American Airlines, British Airways, Delta Air Lines, Emirates, Ryanair, Scoot, Tigerair, Newark Liberty International Airport, Munich Airport, laptop bans, punctuality and service, US passenger compliants and augmented reality.

Google I/O 2017 Technologies That Matters To Travel Experience

Google I/O Developer Conference 2017

Posted Leave a commentPosted in AIRLINE, AIRPORT, NEWS, TECHNOLOGY

Google hosted its annual I/O conference May 17-19, 2017 at its Mountain View, California offices. The conference highlighted some of the software technologies the company is focusing on now and into the near future. Some of the showcased technologies have great use cases to improve the travel experience.

Transport Canada - Bill C-49 Passenger Bill of Rights

Canadian Government Moves Forward With Passenger Bill Of Rights

Posted Leave a commentPosted in AVIATION, NEWS, REGULATION

Passenger treatments have been a hot topic both in Canada and US. The headlines have focused on passengers’ rights during flight overlooking or denied boarding scenarios. Given the urgency, the Canadian Government moves forward with a second reading of Bill C-49 on May 16, 2017 which will pave the way to create a more formal air passenger […]

Delta Air Lines Airbus A330-300 Enhanced

Delta Air Lines Tests Facial Recognition Technology In The Summer

Posted Leave a commentPosted in AIRLINE, AIRPORT, PASSENGER EXPERIENCE, TECHNOLOGY

Delta Air Lines (DL) will be introducing four self-service bag drop machines at its Minneapolis-St. Paul International Airport (MSP) hub in Summer 2017 as part of an US$600,000 (May 15 Exchange Rate: ~£466,000, CDN$819,000, €547,000) investment on new seamless travel technology that will also include facial recognition for security and speed enhancements for customers.  

Air Canada / Aimia Aeroplan Evolution

Air Canada Launches Its Own Loyalty Program in 2020

Posted Leave a commentPosted in AIRLINE, AVIATION, MARKETING, NEWS

Air Canada announced plans to end its long standing direct relationship with Aimia’s Aeroplan loyalty program and launches its own unnamed unit in 2020. While it is business as usual for all stakeholders, the future launch will have big impact for travellers, the airline, loyalty program competition and banks.