WestJet Boeing 737

WestJet Long Term Growth Plans Part 1 – Overview

Posted Leave a commentPosted in AIRCRAFT, AIRLINE, INSIGHTS, NEWS

WestJet‘s journey started more than twenty years old. The airline is now the second biggest airline in Canada and has established itself as a key player for domestic, transborder / U.S., and Caribbean passenger traffic. The airline has ambitious plans to expand further with a new ultra low cost airline and a bigger international footprint. […]

Airline Retailing

Airlines Hunt For Secret Recipe To Ancillary Revenue Success

Posted Leave a commentPosted in AIRLINE, INSIGHTS, NEWS, RETAIL

“Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit. Demand is created through diverse target markets and promotional tactics, satisfying consumers’ wants and needs through a lean supply chain.”  The first retail experience was introduced in late 1560s at The Royal Exchange in […]

Transport Canada - Bill C-49 Passenger Bill of Rights

Canadian Government Moves Forward With Passenger Bill Of Rights

Posted Leave a commentPosted in AVIATION, NEWS, REGULATION

Passenger treatments have been a hot topic both in Canada and US. The headlines have focused on passengers’ rights during flight overlooking or denied boarding scenarios. Given the urgency, the Canadian Government moves forward with a second reading of Bill C-49 on May 16, 2017 which will pave the way to create a more formal air passenger […]

Delta Air Lines Airbus A330-300 Enhanced

Delta Air Lines Tests Facial Recognition Technology In The Summer

Posted Leave a commentPosted in AIRLINE, AIRPORT, PASSENGER EXPERIENCE, TECHNOLOGY

Delta Air Lines (DL) will be introducing four self-service bag drop machines at its Minneapolis-St. Paul International Airport (MSP) hub in Summer 2017 as part of an US$600,000 (May 15 Exchange Rate: ~£466,000, CDN$819,000, €547,000) investment on new seamless travel technology that will also include facial recognition for security and speed enhancements for customers.