Today’s news digest incorporates features on American Airlines, British Airways, Delta Air Lines, Emirates, Ryanair, Scoot, Tigerair, Newark Liberty International Airport, Munich Airport, laptop bans, punctuality and service, US passenger compliants and augmented reality.
Featured News By Experience The Skies
Delta Air Lines Begins Biometrics Trials In Atlanta and New York Airports – Atlanta based Delta Air Lines is trialling new biometric technologies in Atlanta and New York airports with the US Customs and Border Protection agency. This will allow the airline, airport and the agency to better screen passengers exiting the country.
Aviation News Around The World
American Airlines reverses course on plans for tighter legroom (Dallas News) – The world’s biggest airline had plans to introduce 29-30″ pitch in the economy cabin for its newer Boeing narrowbody aircrafts. This move would have improve capacity from 154-160 to 172 seats on the Boeing 737 aircrafts. The reduced seat pitch was not popular with travellers of the full service airline.
U.S., Europe seek measures to avert expanded airline laptop ban (Reuters) – While electronic device ban continues on board Middle East to US flights, regulators, airlines and airports are working to find ways to limit the ban from expanding to European origin flights. Such a ban can cost upwards to US$1 billion in lost travel and would significantly impact travel industry jobs.
Governor Christie leads groundbreaking at Newark Liberty International Airport Terminal A (Newark Liberty International Airport) – EWR is home to United Airlines and will undergo new capital improvements costing US$2.4 billion that will increase passenger capacity to 15 million with 33 new gates.
Airline customer complaints soar following terrible April (CNBC) – Complaints are up 70% year to year. The higher rates are owed to coverage from passenger service incidents in the past quarter.
Michael Kerkloh elected new president of ACI Europe (Munich Airport) – This is a natural move for ACI Europe. Dr. Kerkloh has served the board most recently in a vice president role. ACI Europe represents the interests of more than 500 airports in 45 European countries.
Ryanair considers bigger planes as it eyes 160m passengers a year (Irish Times) – Ryanair is looking to expand its Boeing narrowbody fleet up to 520 aircrafts with additional orders of the 737-MAX 200 aircrafts capable of carrying 200 passengers. (Related Experience The Skies Insight)
The 17 most punctual airlines with the best service in the world (Independent UK) – Singapore Airlines is the most punctual of the ones surveyed.
China censures Emirates airline after two safety incidents (Reuters) – Both incidents occurred in April in the Xinjiang region. the Civil Aviation Administration of China (CAAC) fined the Dubai based airline 29,000 yuan (US$4,270).
British Airways technology chaos will cost £80m (BBC) – British Airways data centre had a system failure in May 2017 that delayed and cancelled hundreds of flights and stranded thousands of passengers. (Related Experience The Skies News)
How technology is transforming the way airlines handle your luggage (Dallas News) – Better technology is used to tag, monitor and deliver baggages. This reduces the number of incidents of reported lost baggages to a new low in 2016. (Related Experience The Skies Insight)
Emirates airline sets sights on augmented reality glasses (The National) – The carrier is looking into using augmented reality glasses in two ways: 1. for crews to interact with passengers with a more personalized service by understanding their names and habits and 2. for passengers to navigate airports or browse food menus on board.
Asian low cost carriers Scoot and Tigerair are merging on 25 July 2017 under the former’s brand. The flight designator code will change from TZ to TR. Both are Singapore Airlines’ subsidiary serving Asia, Australia and Europe with a fleet of Boeing 787s and Airbus A320s. The combined airline is merging to lower overheads, eliminate duplicate routes. The Airbus A320s will continue to be used within Asia while Boeing 787s will likely be positioned for European and North American expansion.