In our last post, we discussed Apple Maps indoor mapping feature set and its significant improvement in airport coverage around the world (refer to post). The following insight digs deeper into features that can further improve user experience, third party integration and data reporting.Read More »10 Key Apple Maps Features For The Future Traveller
Apple Maps including airport indoor spaces was available as part of the iOS 11 upgrade for select iPhone, iPad and iPod Touch users. Between Experience The Skies’ last post in July 2018 to January 2019, Apple has increased the number of airport partners by more than 40% to cover more destinations around the world.Read More »Apple Maps Increases Airport Coverage By More Than 40% In Six Months
Priority Pass has been the leader of lounge access management for over 25 years. Beyond lounges, it has expanded access to restaurants and personal spaces over the past three years. On December 11, 2018, the travel lifestyle program adds airport merchant offers to the list of benefits members can enjoy.Read More »Priority Pass Offers Innovates With Customer Experience In Mind
Singapore Airlines held the title for the world’s two longest flights between June 2004 to November 2013 when it operated non-stop from its hub in Singapore (SIN) to Newark, USA (EWR) and Los Angeles, USA (LAX) with specially configured four-engined Airbus A340-500 aircrafts. While this title have seesawed between Middle Eastern airlines over the past three years, the title returns to Singapore Airlines with the re-start of the Newark flight on October 11, 2018.
Read More »Singapore Airlines Reclaims Title With Singapore To Newark Flight
Many airlines trial different boarding process with the goal to minimize customer wait time and inconvenience at the gate and ensure that the flight would depart on time without incidents. Chicago based United Airlines is introducing a new process dubbed “Better Boarding” starting on September 18, 2018 that it hopes will reduce dwelling time in lineups, improve customer flow and reduce boarding time.
Japanese onsens plays an important role in its culture and provides wellness benefits to their users. The New Chitose Airport (CLS) located in Sapporo, Japan is unique in that it is the only one in the world that hosts an onsen on site.
Sydney Airport partners with Qantas Airways to trial new biometric technology that will enable customers to have a seamless travel experience using facial recognition.
Apple’s Maps program available to iPhone and iPad users has added its 40th, 41st and 42nd airport on the list with indoor mapping. Apple Maps… Read More »Apple Maps Extends Indoor Mapping To More Than 40 Airports Worldwide
Virgin Australia hopes to become the first airline in the world to implement pop up check-in counters at different off-site locations across Australia to ease airport congestions and manage larger groups of passengers.