WestJet Boeing 737

WestJet Long Term Growth Plans Part 1 – Overview

Posted on Leave a commentPosted in AIRCRAFT, AIRLINE, INSIGHTS, NEWS

WestJet‘s journey started more than twenty years old. The airline is now the second biggest airline in Canada and has established itself as a key player for domestic, transborder / U.S., and Caribbean passenger traffic. The airline has ambitious plans to expand further with a new ultra low cost airline and a bigger international footprint. […]

Two e-gates and Mobile Podium - Delta Air Lines Smart Boarding Experience Harsfield-Jackson Atlanta International Airport Gate T2

Delta Air Lines New Smart Boarding Process Analyzed

Posted on Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, NEWS

Delta Air Lines (“Delta“) introduced a new smart boarding experience at Terminal T of the Hartsfield-Jackson Atlanta International Airport (“ATL”) (Related News). Many asked why there is a new process being trialled, what are the benefits and the observations noted from using the experience.

Lufthansa Amadeus Airport Pay Terminal

Use Case Study And Future Development Of Amadeus Airport Pay

Posted on Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, NEWS, TECHNOLOGY

Lufthansa and Amadeus partnered together as the firsts to adapt Amadeus Airport Pay across its former’s network of 170 airports worldwide (Related News). We explore further use cases for this system and future development that would benefit both Amadeus, airlines, airports and travellers.

Airline Retailing

Airlines Hunt For Secret Recipe To Ancillary Revenue Success

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“Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit. Demand is created through diverse target markets and promotional tactics, satisfying consumers’ wants and needs through a lean supply chain.”  The first retail experience was introduced in late 1560s at The Royal Exchange in […]

2016 Top 30 Busiest Airports - Atlanta Hartsfield-Jackson Airport

Inside Look At World’s Busiest Airports 2016 (Part 1 – Overview)

Posted on Leave a commentPosted in AIRPORT, INSIGHTS, NEWS

2016 was another banner year for travel as the world’s airports handled more than 3.7 billion passengers, up a robust 8.6% from the previous record level from 2015.  The total passenger count was almost half of the world’s total population (estimated at ~7.5 billion currently).  Experience The Skies compiled the world’s top 30 busiest airports (also known as […]

Google

Technologies That Matter To Travellers (2017 Google Edition)

Posted on Leave a commentPosted in AIRLINE, AIRPORT, AVIATION, INSIGHTS, NEWS, TECHNOLOGY

Google hosted its annual I/O conference May 17-19, 2017 at its Mountain View, California offices. The conference highlighted some of the software technologies the company is focusing on now and into the near future. Some of the showcased technologies have great use cases to improve the travel experience. Here are glimpses of these technologies and their […]

IATA Logo

2017 IATA Fast Travel Program Airline Platinum Status List

Posted on Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

Since the introduction of International Air Transport Authority (IATA)’s Fast Travel Program in 2009, the airline industry has saved over US$2.1 billion (~GBP1.59 billion, EUR1.78 billion) by implementing various self-service initiatives. While over 68% of IATA’s membership airlines completed components of the program, only 4.4% of them have earned the platinum status.

A single level baggage carousel at Frankfurt-Hahn Airport.

Airlines Recorded Lowest Lost Checked Baggage Rate In 2016

Posted on Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, NEWS

One of the main reasons why travellers do not check in their baggages is the fear of losing them impact their work or vacation. The world leading air transport information technology and communications specialist, SITA, released a new report that brought good news to calm travellers’ fears. This post takes a detail look into the […]

IATA Airport Codes Ottawa, Doha, London Heathrow, Sydney, Baltimore, Miami, Beijing Capital, Stockholm Arlanda

The Mystery Behind Airport Codes – How Are They Created?

Posted on Leave a commentPosted in AIRPORT, INSIGHTS, TRAVEL

Over 3.7 billion people travelled around the world annually. Many of these travellers wondered why airport codes are three letters long and how are they created. This post uncovers the mystery of airport codes and showcases how they can be used in unique way in retail and marketing.