Apple Business Chat and Airlines

Apple Business Chat And The Airline Industry

Posted Leave a commentPosted in AIRLINE, INSIGHTS, NEWS, RETAIL, TECHNOLOGY, TRAVEL

Apple Inc. officially introduced Business Chat in its latest iOS beta release for 11.3. It brings new functionalities to the Messages and integrates well with other core applications Apple Pay, Calendar and Maps (Refer to our insight here).  The company is playing catch up to established competition from Facebook, Twitter and imbedded chatbot applications. Find out […]

Google Flights Opening Screen

New Google Flights Functions Inform Customers About Basic Economy Fares

Posted Leave a commentPosted in INSIGHTS, MARKETING, RETAIL, TECHNOLOGY

There have been a lot of customer confusion on basic economy fares since Delta Air Lines, United Airlines and American Airlines introduced them in their route network in the last five years. The confusion stems from the different amenities available for these customers by each of these airlines. For example, Delta Air Lines allows them […]

Oculus Go

Is $199 The Ideal Virtual Reality Headset Pricing For On Board Experience?

Posted Leave a commentPosted in AIRLINE, INSIGHTS, MARKETING, NEWS, RETAIL, TECHNOLOGY, TRAVEL

Experience The Skies introduced Air France’s new virtual reality experience in engaging its customers during the sale stage and on board in a previous post. Additionally, an airline competitive analysis and use case study was published as a follow up.  The third part of the series focuses on pricing for individuals and airlines.

Virtual Reality

Competitive Analysis And Use Cases Of Virtual Reality By Airlines

Posted Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, MARKETING, NEWS, PASSENGER EXPERIENCE, RETAIL, TECHNOLOGY

Air France introduces new virtual reality technology for travel agencies to showcase its business class experience and partners with SkyLights to expand on board entertainment options (Related News). This post continues the discussion with competitive analysis of the virtual reality technology used in the airline industry and new use cases.

Airbus A350 XWB Wings

How Long Can Commercial Aircrafts Fly Non-Stop Today?

Posted Leave a commentPosted in AIRCRAFT, AIRLINE, INSIGHTS, NEWS, ROUTE MANAGEMENT

Earlier, Experience The Skies highlighted the top 20 longest non-stop flights being operated in 2017 (Related Insight). In the post, the longest flight’s operational time lasts between 17 hours 30 minutes to 17 hours 40 minutes in length. Are there any aircrafts currently in operation or planned that is capable to stretching to 2o hours […]

WestJet Boeing 737

WestJet Long Term Growth Plans Part 2 – Ultra Low Cost Model

Posted Leave a commentPosted in AIRCRAFT, AIRLINE, INSIGHTS, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

Part 1 of the WestJet long term growth story started off with the news of the airline extending its business model into ultra low cost, an overview of the company and the differences between the low cost and ultra low cost model. This part extends the discussion of the airline in the ultra low cost […]

WestJet Boeing 737

WestJet Long Term Growth Plans Part 1 – Overview

Posted Leave a commentPosted in AIRCRAFT, AIRLINE, INSIGHTS, NEWS

WestJet‘s journey started more than twenty years old. The airline is now the second biggest airline in Canada and has established itself as a key player for domestic, transborder / U.S., and Caribbean passenger traffic. The airline has ambitious plans to expand further with a new ultra low cost airline and a bigger international footprint. […]