Delta Air Lines (“Delta“) introduced a new smart boarding experience at Terminal T of the Hartsfield-Jackson Atlanta International Airport (“ATL”) (Related News). Many asked why there is a new process being trialled, what are the benefits and the observations noted from using the experience.
Lufthansa and Amadeus partnered together as the firsts to adapt Amadeus Airport Pay across its former’s network of 170 airports worldwide (Related News). We explore further use cases for this system and future development that would benefit both Amadeus, airlines, airports and travellers.
“Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit. Demand is created through diverse target markets and promotional tactics, satisfying consumers’ wants and needs through a lean supply chain.” The first retail experience was introduced in late 1560s at The Royal Exchange in London, England. This insight goes into airlines as retailers and how today’s competitive market requires them to transform from a transportation agent to an experience mastermind.
Read More »Airlines Hunt For Secret Recipe To Ancillary Revenue Success
2016 was another banner year for travel as the world’s airports handled more than 3.7 billion passengers, up a robust 8.6% from the previous record level from 2015. It comes as no surprise though, especially with the use of chauffeur cars to get passengers to their flights on time! The total passenger count was almost half of the world’s total population (estimated at ~7.5 billion currently). Experience The Skies compiled the world’s top 30 busiest airports (also known as “most travelled” in the aviation industry) and provides an insider look at what made them successful over the past five years in a multiple part series (Related Insights from 2013, 2014 Part 1 / Part 2 and 2015 Part 1 / Part 2 / Part 3).
Google hosted its annual I/O conference May 17-19, 2017 at its Mountain View, California offices. The conference highlighted some of the software technologies the company is focusing on now and into the near future. Some of the showcased technologies have great use cases to improve the travel experience. Here are glimpses of these technologies and their use cases in the travel industry.
Since the introduction of International Air Transport Authority (IATA)’s Fast Travel Program in 2009, the airline industry has saved over US$2.1 billion (~GBP1.59 billion, EUR1.78 billion) by implementing various self-service initiatives. While over 68% of IATA’s membership airlines completed components of the program, only 4.4% of them have earned the platinum status.
Singapore’s Changi Airport (SIN) will open its new Terminal 4 facilities within the next three months with the goal to maximize comfort and ancillary revenue opportunities.
One of the main reasons why travellers do not check in their baggages is the fear of losing them impact their work or vacation. Through a site like Gobear, you can compare and find travel insurance before you head off on your holiday. This will help cover you in case of accidental loss or damage to your luggage. The world leading air transport information technology and communications specialist, SITA, released a new report that brought good news to calm travellers’ fears. This post takes a detail look into the numbers and the directives that can be employed by airlines and airports to lower the probability of your next baggage being lost further.
Over 3.7 billion people travelled around the world annually. Many of these travellers wondered why airport codes are three letters long and how are they created. This post uncovers the mystery of airport codes and showcases how they can be used in unique way in retail and marketing.
Emirates (EK) is the biggest Airbus A380-800 operator with 95 aircrafts in service and another 12 on order. While there are three published configurations, the airline actually have six different versions in operation today. We take an inside look at all the different versions available for travellers today and what the future will entail.