On many occasions, environmentalists would comment that short haul routes are not climate friendly. This compounds when there are rail alternatives available that could shorten the total travel time. Recognizing environmental concerns, KLM will begin offering air-rail options starting March 29, 2020 for passengers looking to reduce carbon footprint.Read More »KLM To Offer Rail Option Between Brussels And Amsterdam in 2020
Emirates becomes an early adopter in allowing passengers the option to preload entertainment choices in a playlist prior to departure. Experience The Skies takes a look at how this system works and the benefits this new feature can bring.Read More »Emirates Allows Passengers To Preload Entertainment Prior To Departure
Priority Pass has been the leader of lounge access management for over 25 years. Beyond lounges, it has expanded access to restaurants and personal spaces over the past three years. On December 11, 2018, the travel lifestyle program adds airport merchant offers to the list of benefits members can enjoy.Read More »Priority Pass Offers Innovates With Customer Experience In Mind
Japanese carrier All Nippon Airways (ANA) operates one of Asia’s biggest network of international flights out of Tokyo, Japan. Understanding that many of its customers travel long distances to their destination, the airline decided to invest in a new travel wellness program. Besides food and lighting, a new jetlag mobile application is being designed to assist customers get some rest while flying on board.
Augmented reality has been slowly evolving from cutting edge technology to every day life savers in the past two years. Both Apple (see post) and Google (see post) announced big plans on incorporating augmented reality elements into their iOS and Android mobile operating systems for the past two years. KLM, known for the building customer facing technologies is one of the first in the world to use augmented reality to assist customers measure their carry on baggages for compliance. Experience The Skies takes a look at how it works.
WestJet will debut new domestic business seat renamed “Premium” on new Boeing 737 MAX deliveries starting in 2019.
Japanese onsens plays an important role in its culture and provides wellness benefits to their users. The New Chitose Airport (CLS) located in Sapporo, Japan is unique in that it is the only one in the world that hosts an onsen on site.
Sydney Airport partners with Qantas Airways to trial new biometric technology that will enable customers to have a seamless travel experience using facial recognition.
Impossible Foods has been pioneers at creating plant based meat that cooks, smells and taste like the real thing. The food innovator partners with Air New Zealand to introduce the world’s first vegan burger to be served on board.
Southwest Airlines announced a new partnership with popular rideshare company Lyft to bring customers to and from the airport.