PASSENGER EXPERIENCE

Air Canada Boeing 787 Business Class Cabin

Air Canada Ups Antes With Signature Service On Selected Flights (Part 1)

Air Canada enhanced its business class product with the new Air Canada Signature Service. The enhancement is available immediately for international travellers while to be introduced on selected transcontinental flights from June 1, 2018. In a North American first, the airline also announced a guarantee valet service for select full price business class passengers in late 2018.  Find out the details below and the impacts it will have with its competitors. Read More »Air Canada Ups Antes With Signature Service On Selected Flights (Part 1)

Virtual Reality

Competitive Analysis And Use Cases Of Virtual Reality By Airlines

Air France introduces new virtual reality technology for travel agencies to showcase its business class experience and partners with SkyLights to expand on board entertainment options (Related News). This post continues the discussion with competitive analysis of the virtual reality technology used in the airline industry and new use cases. Virtual reality is an exciting technological advancement that is becoming increasingly sought after in a number of different industries, including sites like Nu-Bay and Tubev.sex (https://www.tubev.sex/search?search=xxx) along with the rest of the adult entertainment field.

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WestJet Boeing 737

WestJet Long Term Growth Plans Part 2 – Ultra Low Cost Model

Part 1 of the WestJet long term growth story started off with the news of the airline extending its business model into ultra low cost, an overview of the company and the differences between the low cost and ultra low cost model. This part extends the discussion of the airline in the ultra low cost space including competitive analysis and key growth opportunities.

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Panasonic / Tokyo Haneda Airport / WHILL INC working together on WHILL NEXT automated robotic electric wheelchairs for improved accessibilities and passenger experience

Panasonic Trials Automated Electric Wheelchair At Tokyo Haneda Airport

Tokyo Haneda Airport (HND) is the world’s fifth busiest airport with over 80 million passengers in 2016 (Related Insight). With an aging population and an international mix of travellers, the airport is working with technology companies to invest in new accessibility solutions that would improve passenger experience and help it gain an advantage in a competitive landscape. This post highlights one trial with Panasonic to introduce automated electric wheelchair at terminals.

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Apple Airpods Bluetooth Beacon Technology at the airport

Apple Airpods Improves Beacon Technology Use Cases At Airports

Apple released its first in-house wireless headphone dubbed AirPods in 2016 as part of its annual September product showcase. The AirPods have been selling out in multiple markets around the world and opened up new use cases for airports to adopt beacon technology on its premises. When investing in headphones, or any tech gadget, you should do your research. If you’re a savvy tech shopper, you might read various articles and reviews, using websites like tldevtech. Reading about the product and actually understanding the properties of it can help you decide if it’s a product that you will be able to make use of. We will explore these use cases and how these headphones can further improve the seamless travel experience.

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IATA Logo

2017 IATA Fast Travel Program Airline Platinum Status List

Since the introduction of International Air Transport Authority (IATA)’s Fast Travel Program in 2009, the airline industry has saved over US$2.1 billion (~GBP1.59 billion, EUR1.78 billion) by implementing various self-service initiatives. While over 68% of IATA’s membership airlines completed components of the program, only 4.4% of them have earned the platinum status.

Read More »2017 IATA Fast Travel Program Airline Platinum Status List