Delta Air Lines Airbus A330-300 Enhanced

Delta Air Lines Adds Cash Upgrade Option To Mobile Application

Posted Leave a commentPosted in AIRLINE, NEWS, TECHNOLOGY

Delta Air Lines regularly updates its mobile application on the iOS and Android platforms with new functionalities, bug fixes and enhancement based on customer feedback. Version 4.7 was introduced online November 29, 2018 that added new cash upgrade option that was only above previously at online check in and at airport kiosks.

Oculus Go

Is $199 The Ideal Virtual Reality Headset Pricing For On Board Experience?

Posted Leave a commentPosted in AIRLINE, INSIGHTS, NEWS, TECHNOLOGY, TRAVEL

Experience The Skies introduced Air France’s new virtual reality experience in engaging its customers during the sale stage and on board in a previous post. Additionally, an airline competitive analysis and use case study was published as a follow up.¬† The third part of the series focuses on pricing for individuals and airlines.

Virtual Reality

Competitive Analysis And Use Cases Of Virtual Reality By Airlines

Posted Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

Air France introduces new virtual reality technology for travel agencies to showcase its business class experience and partners with SkyLights to expand on board entertainment options (Related News). This post continues the discussion with competitive analysis of the virtual reality technology used in the airline industry and new use cases.

SkyLight and Air France partners for in flight entertainment options

Air France Adds Virtual Reality Experience For Business Class Passengers

Posted Leave a commentPosted in AIRLINE, ENTERTAINMENT, FUTURE, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

  Air France is adding virtual reality as part of the ticketing and on board amenities for business class passengers. While others have included virtual reality on board. It is the first time any airline use this technology for ticket booking.

WestJet Boeing 737

WestJet Long Term Growth Plans Part 2 – Ultra Low Cost Model

Posted Leave a commentPosted in AIRCRAFT, AIRLINE, INSIGHTS, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

Part 1 of the WestJet long term growth story started off with the news of the airline extending its business model into ultra low cost, an overview of the company and the differences between the low cost and ultra low cost model. This part extends the discussion of the airline in the ultra low cost […]

Panasonic / Tokyo Haneda Airport / WHILL INC working together on WHILL NEXT automated robotic electric wheelchairs for improved accessibilities and passenger experience

Panasonic Trials Automated Electric Wheelchair At Tokyo Haneda Airport

Posted Leave a commentPosted in AIRPORT, FUTURE, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

Tokyo Haneda Airport¬†(HND) is the world’s fifth busiest airport with over 80 million passengers in 2016 (Related Insight). With an aging population and an international mix of travellers, the airport is working with technology companies to invest in new accessibility solutions that would improve passenger experience and help it gain an advantage in a competitive […]

Apple Airpods Bluetooth Beacon Technology at the airport

Apple Airpods Improves Beacon Technology Use Cases At Airports

Posted Leave a commentPosted in AIRLINE, AIRPORT, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

Apple released its first in-house wireless headphone dubbed AirPods in 2016 as part of its annual September product showcase. The AirPods have been selling out in multiple markets around the world and opened up new use cases for airports to adopt beacon technology on its premises. We will explore these use cases and how these […]

Lyft Amp

Delta Air Lines and Amtrak Pick Lyft For The Ride Home

Posted Leave a commentPosted in AIRLINE, NEWS, TECHNOLOGY

  Train and plane rides can be the fun part of a trip. The roundtrip journey to the train station and airport can be a bigger challenge for those with kids, a lot of baggages or riding public transportation. One solution is for train operators and airlines to partner with rideshare providers to allow for […]

Lufthansa Amadeus Airport Pay Terminal

Use Case Study And Future Development Of Amadeus Airport Pay

Posted Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, NEWS, TECHNOLOGY

Lufthansa and Amadeus partnered together as the firsts to adapt Amadeus Airport Pay across its former’s network of 170 airports worldwide (Related News). We explore further use cases for this system and future development that would benefit both Amadeus, airlines, airports and travellers.