AIRLINE

Apple Business Chat And The Airline Industry

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Apple Business Chat and Airlines

Apple Inc. officially introduced Business Chat in its latest iOS beta release for 11.3. It brings new functionalities to the Messages and integrates well with other core applications Apple Pay, Calendar and Maps (Refer to our insight here).  The company is playing catch up to established competition from Facebook, Twitter and imbedded chatbot applications. Find out […]

INSIGHTS

Blockchain And The Airline Industry (Part 1)

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Blockchain

One of the biggest buzzwords for 2018 is blockchain. It was developed for use initially in digital currencies such as Bitcoins.  The technology’s robust security, transparency, and durability features lend itself into new business use cases. Experience The Skies introduces what the blockchain technology is and what the airline industry has done to embrace this new […]

AIRLINE

2018 Trend – Free Messaging On Board North American Edition

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System Access Diagram

Over the past five years, the biggest North American airlines installed Wi-Fi improve connectivity. Most of them charges for internet access with the exception of JetBlue Airways which provides complimentary access for their passengers. In 2018, a new trend is brewing as airlines expands or introduces free messaging on board. Experience The Skies reveals which North American […]

INSIGHTS

New Google Flights Functions Inform Customers About Basic Economy Fares

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Google Flights Opening Screen

There have been a lot of customer confusion on basic economy fares since Delta Air Lines, United Airlines and American Airlines introduced them in their route network in the last five years. The confusion stems from the different amenities available for these customers by each of these airlines. For example, Delta Air Lines allows them […]