Tokyo Haneda Airport (HND) is the world’s fifth busiest airport with over 80 million passengers in 2016 (Related Insight). With an aging population and an international mix of travellers, the airport is working with technology companies to invest in new accessibility solutions that would improve passenger experience and help it gain an advantage in a competitive […]
WestJet‘s journey started more than twenty years old. The airline is now the second biggest airline in Canada and has established itself as a key player for domestic, transborder / U.S., and Caribbean passenger traffic. The airline has ambitious plans to expand further with a new ultra low cost airline and a bigger international footprint. […]
Apple released its first in-house wireless headphone dubbed AirPods in 2016 as part of its annual September product showcase. The AirPods have been selling out in multiple markets around the world and opened up new use cases for airports to adopt beacon technology on its premises. We will explore these use cases and how these […]
Delta Air Lines (“Delta“) introduced a new smart boarding experience at Terminal T of the Hartsfield-Jackson Atlanta International Airport (“ATL”) (Related News). Many asked why there is a new process being trialled, what are the benefits and the observations noted from using the experience.
Train and plane rides can be the fun part of a trip. The roundtrip journey to the train station and airport can be a bigger challenge for those with kids, a lot of baggages or riding public transportation. One solution is for train operators and airlines to partner with rideshare providers to allow for […]
Lufthansa and Amadeus partnered together as the firsts to adapt Amadeus Airport Pay across its former’s network of 170 airports worldwide (Related News). We explore further use cases for this system and future development that would benefit both Amadeus, airlines, airports and travellers.
“Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit. Demand is created through diverse target markets and promotional tactics, satisfying consumers’ wants and needs through a lean supply chain.” The first retail experience was introduced in late 1560s at The Royal Exchange in […]
2016 was another banner year for travel as the world’s airports handled more than 3.7 billion passengers, up a robust 8.6% from the previous record level from 2015. The total passenger count was almost half of the world’s total population (estimated at ~7.5 billion currently). Experience The Skies compiled the world’s top 30 busiest airports (also known as […]
Google hosted its annual I/O conference May 17-19, 2017 at its Mountain View, California offices. The conference highlighted some of the software technologies the company is focusing on now and into the near future. Some of the showcased technologies have great use cases to improve the travel experience. Here are glimpses of these technologies and their […]
Since the introduction of International Air Transport Authority (IATA)’s Fast Travel Program in 2009, the airline industry has saved over US$2.1 billion (~GBP1.59 billion, EUR1.78 billion) by implementing various self-service initiatives. While over 68% of IATA’s membership airlines completed components of the program, only 4.4% of them have earned the platinum status.