System Access Diagram

2018 Technology Trend – Free Messaging On Board North American Airlines

Posted Leave a commentPosted in AIRLINE, INSIGHTS, MARKETING, NEWS, RETAIL, TECHNOLOGY

Over the past five years, the biggest North American airlines progressively installed Wi-Fi to improve connectivity on board their domestic fleet. Today, most of them charge for internet access with the exception of JetBlue Airways which provides complimentary access for their passengers. In 2018, a new trend is brewing as airlines expand or introduce free messaging on […]

Air Canada Boeing 787 Business Class Cabin

Air Canada Ups Antes With Signature Service On Selected Flights (Part 1)

Posted Leave a commentPosted in AIRLINE, MARKETING, NEWS, PASSENGER EXPERIENCE

Air Canada enhanced its business class product with the new Air Canada Signature Service. The enhancement is available immediately for international travellers while to be introduced on selected transcontinental flights from June 1, 2018. In a North American first, the airline also announced a guarantee valet service for select full price business class passengers in late […]

Boeing 777-300ER Cockpit Longest Flights

Longest Non-Stop Flight Titleholder 2017 Edition

Posted Leave a commentPosted in AIRLINE, NEWS, ROUTE MANAGEMENT

Aircraft manufacturers Boeing and rival Airbus have been working hard on extending flight ranges in their 777/787 and A350/A380 programs since their introduction into service. In combination with lower fuel prices, airlines have been taken risks in flying longer routes non-stop shattering distance current operating records in the process. Experience The Skies have been following […]

WestJet Boeing 737

WestJet Long Term Growth Plans Part 2 – Ultra Low Cost Model

Posted Leave a commentPosted in AIRCRAFT, AIRLINE, INSIGHTS, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

Part 1 of the WestJet long term growth story started off with the news of the airline extending its business model into ultra low cost, an overview of the company and the differences between the low cost and ultra low cost model. This part extends the discussion of the airline in the ultra low cost […]

Airline Retailing

Airlines Hunt For Secret Recipe To Ancillary Revenue Success

Posted Leave a commentPosted in AIRLINE, INSIGHTS, NEWS, RETAIL

“Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit. Demand is created through diverse target markets and promotional tactics, satisfying consumers’ wants and needs through a lean supply chain.”  The first retail experience was introduced in late 1560s at The Royal Exchange in […]