Six months ago, Experience The Skies published that WestJet was about to introduce a new type of domestic business class seating with the delivery of newer Boeing 737 MAX aircrafts starting in 2018 (refer to post). The airline used the occasion to also change the cabin’s name from “Plus” to “Premium”.Read More »WestJet Officially Introduces New “Premium” Branding
Over the past five years, the biggest North American airlines progressively installed Wi-Fi to improve connectivity on board their domestic fleet. Today, most of them charge for internet access with the exception of JetBlue Airways which provides complimentary access for their passengers. In 2018, a new trend is brewing as airlines expand or introduce free messaging on board. Experience The Skies reveals which North American airlines are participating in this trend and where is it heading next.
Air Canada enhanced its business class product with the new Air Canada Signature Service. The enhancement is available immediately for international travellers while to be introduced on selected transcontinental flights from June 1, 2018. In a North American first, the airline also announced a guarantee valet service for select full price business class passengers in late 2018. Find out the details below and the impacts it will have with its competitors. Read More »Air Canada Ups Antes With Signature Service On Selected Flights (Part 1)
Aircraft manufacturers Boeing and rival Airbus have been working hard on extending flight ranges in their 777/787 and A350/A380 programs since their introduction into service. In combination with lower fuel prices, airlines have been taken risks in flying longer routes non-stop shattering distance current operating records in the process. Experience The Skies have been following the trends since day one and have published two editions of non-stop flight titleholders thus far (2014 Edition), (2016 Edition). This third edition is expanded with more insights.
Part 1 of the WestJet long term growth story started off with the news of the airline extending its business model into ultra low cost, an overview of the company and the differences between the low cost and ultra low cost model. This part extends the discussion of the airline in the ultra low cost space including competitive analysis and key growth opportunities.
“Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit. Demand is created through diverse target markets and promotional tactics, satisfying consumers’ wants and needs through a lean supply chain.” The first retail experience was introduced in late 1560s at The Royal Exchange in London, England. This insight goes into airlines as retailers and how today’s competitive market requires them to transform from a transportation agent to an experience mastermind.
Read More »Airlines Hunt For Secret Recipe To Ancillary Revenue Success
Aeroplan has been working hard in 2017 to add new earn and redemption options for members who are wary about its relationship with Air Canada in 2020 when the latter officially starts its own frequent flyer programme and compete directly. The loyalty program added Cathay Pacific Airways (CX) and its subsidiary Cathay Dragon (KA) to the mix.
Today’s news digest incorporates features on Air Canada, Air India, American Airlines, Hainan Airlines, easyJet, SriLankan Airlines, SWISS Air Lines International, United Airlines, Auckland Airport, Montreal Pierre Trudeau International Airport, light rail transit, biometrics, Bombardier CS300, Airbus A320neo, Boeing 787.
Delta Air Lines will receive its first of fifteen Airbus A350-900 aircrafts in July 2017. The first aircraft went through its maiden test flight at Airbus… Read More »Delta Air Lines And The Airbus A350 Connection
Air Canada announced plans to end its long standing direct relationship with Aimia’s Aeroplan loyalty program and launches its own unnamed unit in 2020. While it is business as usual for all stakeholders, the future launch will have big impact for travellers, the airline, loyalty program competition and banks.