System Access Diagram

2018 Technology Trend – Free Messaging On Board North American Airlines

Posted Leave a commentPosted in AIRLINE, INSIGHTS, MARKETING, NEWS, RETAIL, TECHNOLOGY

Over the past five years, the biggest North American airlines progressively installed Wi-Fi to improve connectivity on board their domestic fleet. Today, most of them charge for internet access with the exception of JetBlue Airways which provides complimentary access for their passengers. In 2018, a new trend is brewing as airlines expand or introduce free messaging on […]

one world Business Class Lounge LAX

Los Angeles – Ultimate Airport Lounge Guide

Posted Leave a commentPosted in AIRPORT, NEWS, PASSENGER EXPERIENCE

Starting this year, we worked closely with our partner Loungereview.com on providing insights to various airport lounges internationally. This is the first product from the partnership entitled The Ultimate Guide to the LAX Airport Lounge Scene. We will publish additional guides from some of the top cities in the world. Visit LoungeReview and Experience The Skies regularly […]

Sample KLM Enhanced Economy Meals

Enhanced Economy Meals – Competitive Analysis

Posted Leave a commentPosted in AIRLINE, FOODIE IN THE SKIES, INSIGHTS, PASSENGER EXPERIENCE, TRAVEL

Enhanced Economy Meals In an earlier post (refer to this link for our coverage), we noted that British Airways (BA) is introduced enhanced economy meals for passengers travelling in its World Traveller product. Prices of the three course meals start at £15 (US$22.5) to £18 (US$27). We will examine how BA’s chief competitors are marketing […]

Apple Watch

Airlines Released Applications For Apple Watch Launch April 24

Posted Leave a commentPosted in NEWS, PASSENGER EXPERIENCE, TECHNOLOGY, TRAVEL

Apple Watch Applications April 24 is the release date of the much anticipated Apple Watch. Many aviation related applications for airlines and airports have been approved and included in the Apple App Store. Experience The Skies explores the first version of these applications and discuss what future developments lie ahead to improve the passenger experience.