Experience The Skies introduced Air France’s new virtual reality experience in engaging its customers during the sale stage and on board in a previous post. Additionally, an airline competitive analysis and use case study was published as a follow up. The third part of the series focuses on pricing for individuals and airlines.
KLM announced an enhancement to its Android and iOS applications which provide users assistance in wayfinding around its hub at the busy Amsterdam Airport Schiphol (AMS). The Dutch airline is one of the early adapters of the beacon technology. This post will discuss what beacon technology is and how airlines and airports can enhance passenger experience with it.
Today’s trending aviation news comes courtesy of Delta Air Lines (DL), Air France (AF), Alaska Air (AS) and Starbucks.
Delta Air Lines
Delta Air Lines (IATA Airline Code – DL) updated both their Fly Delta applications to version 3.0 for iOS (Download from Apple App Store) and Android (Download from Google Play) this week. What’s new and unique?