Today’s news digest incorporates features on American Airlines, British Airways, Delta Air Lines, Emirates, Ryanair, Scoot, Tigerair, Newark Liberty International Airport, Munich Airport, laptop bans, punctuality and service, US passenger compliants and augmented reality.
British Airways’ IT system woes were fixed overnight and all major applications are fully operational as at May 28, 2017. The airline continues to work its way back to a normal operation at both Heathrow Airport and Gatwick Airport in London.
British Airways cancelled all flights to/from London Heathrow Airport (LHR) and London Gatwick Airport (LGW) today due to an IT system failure.
Delta Air Lines (DL) will be introducing four self-service bag drop machines at its Minneapolis-St. Paul International Airport (MSP) hub in Summer 2017 as part of an US$600,000 (May 15 Exchange Rate: ~£466,000, CDN$819,000, €547,000) investment on new seamless travel technology that will also include facial recognition for security and speed enhancements for customers.
British Airways (BA) first trialled its food pre-ordering technology to First and Club World (business class) and World Traveller Plus (premium economy) passengers in Summer 2014 (See News – Pre-order Meals Now Available On British Airways). The successful run led to a three wave implementation at the end of 2014 for flights from its hub […]
Experience The Skies is serious about food. We believe part of the overall passenger travel experience surrounds the culinary or lack thereof adventures they go through on the daily basis. As such, we created a new series called Foodies In The Skies to create a dialogue.
British Airways introduced earning and award redemption changes to its Executive Club program back in the middle of 2015. While most of the changes have been in place for more than six months, there is still one left that will not be implemented until February 2, 2016. [easy_countdowner name=”demo_countdowner” theme=”default” animation=”smooth” end_date=”2016-02-02″ end_time=”00:00:00″ day_label=”Days” hour_label=”Hours” minute_label=”Minutes” […]
London based British Airways brings the cinema experience on board long haul flights with new headphones featuring 3D surround sound.
American Airlines adds a new frequency to the crowded New York to London market (Insight – August 12, 2015) early Spring 2016.
Both United Airlines and British Airways have something in common. In 2016, both will be helmed by newer Chief Executive Officers (CEO). In today’s airline CEO news, United Airlines’ Oscar Munoz sent a letter to employees providing details on his return while a successor is named for British Airways.