With the Airbus and Bombardier Aerospace C Series deal closed, the CS100 and CS300 names are changed to A220-100 and A220-300 to form the new A220 family of aircrafts. In addition, JetBlue Airways announced a mega deal to purchase 60 A220-300 aircrafts to become an all Airbus shop in the future.
Sydney Airport partners with Qantas Airways to trial new biometric technology that will enable customers to have a seamless travel experience using facial recognition.
Airline loyalty programs have been around since the 1950s when airlines like United Airlines started tracking customer travels. In this series of insights, we will examine how these programs evolved over the past 65 years and discuss future innovations for them to remain relevant and effective in an age where loyalty is fragmented and increasingly […]
Virgin Australia hopes to become the first airline in the world to implement pop up check-in counters at different off-site locations across Australia to ease airport congestions and manage larger groups of passengers.
Over the past five years, the biggest North American airlines installed Wi-Fi improve connectivity. Most of them charges for internet access with the exception of JetBlue Airways which provides complimentary access for their passengers. In 2018, a new trend is brewing as airlines expands or introduces free messaging on board. Experience The Skies reveals which North American […]
Delta Air Lines regularly updates its mobile application on the iOS and Android platforms with new functionalities, bug fixes and enhancement based on customer feedback. Version 4.7 was introduced online November 29, 2018 that added new cash upgrade option that was only above previously at online check in and at airport kiosks.
With the new updates (version 4.6) to its mobile applications on the iOS and Android platforms, passengers on eligible Delta Air Lines‘ flights would be treated with a simplified automatic check-in process.
Delta Air Lines (“Delta“) introduced a new smart boarding experience at Terminal T of the Hartsfield-Jackson Atlanta International Airport (“ATL”) (Related News). Many asked why there is a new process being trialled, what are the benefits and the observations noted from using the experience.
Train and plane rides can be the fun part of a trip. The roundtrip journey to the train station and airport can be a bigger challenge for those with kids, a lot of baggages or riding public transportation. One solution is for train operators and airlines to partner with rideshare providers to allow for […]
Delta Air Lines launches first phase of the new smart “gate and boarding experience” at its Atlanta hub to reclaim space at gates usually taken by big podiums and provide agents with more technology.