Virgin Australia hopes to become the first airline in the world to implement pop up check-in counters at different off-site locations across Australia to ease airport congestions and manage larger groups of passengers.
Over the past five years, the biggest North American airlines installed Wi-Fi improve connectivity. Most of them charges for internet access with the exception of JetBlue Airways which provides complimentary access for their passengers. In 2018, a new trend is brewing as airlines expands or introduces free messaging on board. Experience The Skies reveals which North American […]
Delta Air Lines regularly updates its mobile application on the iOS and Android platforms with new functionalities, bug fixes and enhancement based on customer feedback. Version 4.7 was introduced online November 29, 2018 that added new cash upgrade option that was only above previously at online check in and at airport kiosks.
With the new updates (version 4.6) to its mobile applications on the iOS and Android platforms, passengers on eligible Delta Air Lines‘ flights would be treated with a simplified automatic check-in process.
Delta Air Lines (“Delta“) introduced a new smart boarding experience at Terminal T of the Hartsfield-Jackson Atlanta International Airport (“ATL”) (Related News). Many asked why there is a new process being trialled, what are the benefits and the observations noted from using the experience.
Train and plane rides can be the fun part of a trip. The roundtrip journey to the train station and airport can be a bigger challenge for those with kids, a lot of baggages or riding public transportation. One solution is for train operators and airlines to partner with rideshare providers to allow for […]
Delta Air Lines launches first phase of the new smart “gate and boarding experience” at its Atlanta hub to reclaim space at gates usually taken by big podiums and provide agents with more technology.
While lost baggage rates are at a record low in 2016 (Related News – Airlines Recorded Lowest Lost checked Baggage Rate in 2016), the unlucky passengers who happened to lose theirs would not have any reprieve from the anxiety the process caused. American Airlines aims to reduce this fear with a new notification system.
One of the main reasons why travellers do not check in their baggages is the fear of losing them impact their work or vacation. The world leading air transport information technology and communications specialist, SITA, released a new report that brought good news to calm travellers’ fears. This post takes a detail look into the […]
KLM (KL) has been a trailblazer in implementing new technologies to create a more seamless travel experience for passengers. Over the next two months, the airline will introduce new wayfinding and traveller assistance technologies to further enhance the experience in and out of the airport.