Delta Air Lines Airbus A330-300 Enhanced

Delta Air Lines Adds Cash Upgrade Option To Mobile Application

Posted Leave a commentPosted in AIRLINE, NEWS, TECHNOLOGY

Delta Air Lines regularly updates its mobile application on the iOS and Android platforms with new functionalities, bug fixes and enhancement based on customer feedback. Version 4.7 was introduced online November 29, 2018 that added new cash upgrade option that was only above previously at online check in and at airport kiosks.

Two e-gates and Mobile Podium - Delta Air Lines Smart Boarding Experience Harsfield-Jackson Atlanta International Airport Gate T2

Delta Air Lines New Smart Boarding Process Analyzed

Posted Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, NEWS

Delta Air Lines (“Delta“) introduced a new smart boarding experience at Terminal T of the Hartsfield-Jackson Atlanta International Airport (“ATL”) (Related News). Many asked why there is a new process being trialled, what are the benefits and the observations noted from using the experience.

Lyft Amp

Delta Air Lines and Amtrak Pick Lyft For The Ride Home

Posted Leave a commentPosted in AIRLINE, NEWS, TECHNOLOGY

  Train and plane rides can be the fun part of a trip. The roundtrip journey to the train station and airport can be a bigger challenge for those with kids, a lot of baggages or riding public transportation. One solution is for train operators and airlines to partner with rideshare providers to allow for […]

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American Airlines Launches Baggage Notification System

Posted Leave a commentPosted in AIRLINE, AIRPORT, TECHNOLOGY

While lost baggage rates are at a record low in 2016 (Related News – Airlines Recorded Lowest Lost checked Baggage Rate in 2016), the unlucky passengers who happened to lose theirs would not have any reprieve from the anxiety the process caused. American Airlines aims to reduce this fear with a new notification system.

A single level baggage carousel at Frankfurt-Hahn Airport.

Airlines Recorded Lowest Lost Checked Baggage Rate In 2016

Posted Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, NEWS

One of the main reasons why travellers do not check in their baggages is the fear of losing them impact their work or vacation. The world leading air transport information technology and communications specialist, SITA, released a new report that brought good news to calm travellers’ fears. This post takes a detail look into the […]

KLM Launches New Seamless Travel Technologies For Passengers

Posted Leave a commentPosted in AIRLINE, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

KLM (KL) has been a trailblazer in implementing new technologies to create a more seamless travel experience for passengers. Over the next two months, the airline will introduce new wayfinding and traveller assistance technologies to further enhance the experience in and out of the airport.

Experience The Skies Aviation News Digest June 22, 2017

Aviation News Around The World – June 22, 2017

Posted Leave a commentPosted in AIRCRAFT, AIRLINE, AIRPORT, DIGEST, MARKETING, Network Planning, PASSENGER EXPERIENCE, TECHNOLOGY

Today’s news digest incorporates features on Delta Air Lines, American Airlines, Norwegian, Etihad Airways, Japan Airlines, New Beijing Airport, Icelandair and PwC.   Featured News By Experience The Skies Qatar Airways Debuts New Qsuite Business Class On June 24 – Qatar Airways debuts its new Qsuite business class product which will be the first in the […]