Apple Inc. officially introduced Business Chat in its latest iOS beta release for 11.3. It brings new functionalities to the Messages and integrates well with other core applications Apple Pay, Calendar and Maps (Refer to our insight here). The company is playing catch up to established competition from Facebook, Twitter and imbedded chatbot applications. Find out […]
Train and plane rides can be the fun part of a trip. The roundtrip journey to the train station and airport can be a bigger challenge for those with kids, a lot of baggages or riding public transportation. One solution is for train operators and airlines to partner with rideshare providers to allow for […]
KLM (KL) has been a trailblazer in implementing new technologies to create a more seamless travel experience for passengers. Over the next two months, the airline will introduce new wayfinding and traveller assistance technologies to further enhance the experience in and out of the airport.
KLM announced an enhancement to its Android and iOS applications which provide users assistance in wayfinding around its hub at the busy Amsterdam Airport Schiphol (AMS). The Dutch airline is one of the early adapters of the beacon technology. This post will discuss what beacon technology is and how airlines and airports can enhance passenger experience with […]
KLM Royal Dutch Airlines (KL) brings Spencer along to help passengers at its main hub in Amsterdam Airport Schiphol (AMS).
KLM originally scheduled to introduce its version of Boeing 787-9 in October 2015. The plans have been changed.
KLM Royal Dutch Airlines – KLM(KL) made the decision to convert 6 out of the 21 Boeing 787-9s Dreamliners (refer to this link for our coverage on the Boeing 787-9 program) it has on order into the -10 variant with delivery starting in 2020 (refer to link on news release).
KLM Music KLM Royal Dutch Airlines posted a video to promote their new marketing initiative called KLM Music to bring its passengers closer together through contests and stories.
Enhanced Economy Meals In an earlier post (refer to this link for our coverage), we noted that British Airways (BA) is introduced enhanced economy meals for passengers travelling in its World Traveller product. Prices of the three course meals start at £15 (US$22.5) to £18 (US$27). We will examine how BA’s chief competitors are marketing […]
KLM The original post was published on November 10, 2014. Additional update was posted on March 20, 2015. KLM (IATA Airline Code – KL) announced that it will start flying thrice weekly from its home hub Amsterdam (IATA Airport Code – AMS) to Edmonton, Canada (YEG) starting May 1, 2015. This will extend to four […]