Air Transat Aircraft

Air Transat Fined For Stranding Passengers In Ottawa

Posted Leave a commentPosted in AIRLINE, AVIATION, NEWS

The Canadian Transportation Agency (CTA) has ruled that Air Transat (TS) broke its agreement with passengers when it left them stranded on two aircrafts on the tarmac of the Ottawa International Airport (YOW)a on July 31, 2007. The airline was fined CDN$295,000 and ordered to compensate passengers for any out-of-pocket expenses related to the flight […]

Virtual Reality

Competitive Analysis And Use Cases Of Virtual Reality By Airlines

Posted Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

Air France introduces new virtual reality technology for travel agencies to showcase its business class experience and partners with SkyLights to expand on board entertainment options (Related News). This post continues the discussion with competitive analysis of the virtual reality technology used in the airline industry and new use cases.

Delta Air Lines Airbus A330-300 Enhanced

Delta Air Lines Tests Facial Recognition Technology In The Summer

Posted Leave a commentPosted in AIRLINE, AIRPORT, PASSENGER EXPERIENCE, TECHNOLOGY

Delta Air Lines (DL) will be introducing four self-service bag drop machines at its Minneapolis-St. Paul International Airport (MSP) hub in Summer 2017 as part of an US$600,000 (May 15 Exchange Rate: ~£466,000, CDN$819,000, €547,000) investment on new seamless travel technology that will also include facial recognition for security and speed enhancements for customers.