Japanese carrier All Nippon Airways (ANA) operates one of Asia’s biggest network of international flights out of Tokyo, Japan. Understanding that many of its customers travel long distances to their destination, the airline decided to invest in a new travel wellness program. Besides food and lighting, a new jetlag mobile application is being designed to […]
Singapore Airlines is the first airline in the world to introduce a blockchain based digital wallet called KrisPay that allows its KrisFlyer members to convert miles in currency and use them at different retailers. Experience The Experience takes a look into this new method of payment.
Star Alliance partners with consulting firm Accenture to develop and implement the Digital Services Platform (DSP) with the goal to improve customer experience through consolidating digital and mobile services offered across all 28 airline members.
Air France introduces new virtual reality technology for travel agencies to showcase its business class experience and partners with SkyLights to expand on board entertainment options (Related News). This post continues the discussion with competitive analysis of the virtual reality technology used in the airline industry and new use cases.
Earlier, Experience The Skies highlighted the top 20 longest non-stop flights being operated in 2017 (Related Insight). In the post, the longest flight’s operational time lasts between 17 hours 30 minutes to 17 hours 40 minutes in length. Are there any aircrafts currently in operation or planned that is capable to stretching to 2o hours […]
Aircraft manufacturers Boeing and rival Airbus have been working hard on extending flight ranges in their 777/787 and A350/A380 programs since their introduction into service. In combination with lower fuel prices, airlines have been taken risks in flying longer routes non-stop shattering distance current operating records in the process. Experience The Skies have been following […]
Singapore’s Changi Airport (SIN) will open its new Terminal 4 facilities within the next three months with the goal to maximize comfort and ancillary revenue opportunities.
Aeroplan has been working hard in 2017 to add new earn and redemption options for members who are wary about its relationship with Air Canada in 2020 when the latter officially starts its own frequent flyer programme and compete directly. The loyalty program added Cathay Pacific Airways (CX) and its subsidiary Cathay Dragon (KA) to […]
Skytrax announced the SKYTRAX 2017 World Airlines Awards winner at the Paris Air Show with Qatar Airways taking home the grand prize.
Cathay Pacific Airways received the first of 22 A350-900s on May 28, 2016 becoming the fourth Asian airlines to have this aircraft in its fleet. It will make its inaugural flight to Manila on May 31, 2016 (News – February 15, 2016). Find out more about the Airbus A350 Family (Insight – January 2016).