Airline loyalty programs have been around since the 1950s when airlines like United Airlines started tracking customer travels. In this series of insights, we will examine how these programs evolved over the past 65 years and discuss future innovations for them to remain relevant and effective in an age where loyalty is fragmented and increasingly […]
Delta Air Lines (Original blog entry published on February 6, 2015 with an update on February 13, 2015 and March 11, 2015) Starting immediately, Delta Air Lines (DL) will not issue a standalone award travel chart for its SkyMiles(R) members to use.
Delta Air Lines United Airlines (IATA Airline Code – UA) and American Airlines (AA) both have an Arrivals Lounge at London Heathrow International Airport (IATA Airport Code – LHR). Today, Delta Air Lines joins these US legacy airlines by opening their only version at Terminal 3.