Panasonic / Tokyo Haneda Airport / WHILL INC working together on WHILL NEXT automated robotic electric wheelchairs for improved accessibilities and passenger experience

Panasonic Trials Automated Electric Wheelchair At Tokyo Haneda Airport

Posted Leave a commentPosted in AIRPORT, FUTURE, NEWS, PASSENGER EXPERIENCE, TECHNOLOGY

Tokyo Haneda Airport (HND) is the world’s fifth busiest airport with over 80 million passengers in 2016 (Related Insight). With an aging population and an international mix of travellers, the airport is working with technology companies to invest in new accessibility solutions that would improve passenger experience and help it gain an advantage in a competitive […]

Two e-gates and Mobile Podium - Delta Air Lines Smart Boarding Experience Harsfield-Jackson Atlanta International Airport Gate T2

Delta Air Lines New Smart Boarding Process Analyzed

Posted Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, NEWS

Delta Air Lines (“Delta“) introduced a new smart boarding experience at Terminal T of the Hartsfield-Jackson Atlanta International Airport (“ATL”) (Related News). Many asked why there is a new process being trialled, what are the benefits and the observations noted from using the experience.

Large Electronic Device Ban

Airports Exempted From The U.S. Electronic Ban (Updated)

Posted Leave a commentPosted in AIRLINE, AIRPORT, NEWS, TECHNOLOGY

Etihad Airways (EY) and Abu Dhabi International Airport (AUH) were the first airportss to demonstrate to the U.S. Department of Homeland Security (DHS) that they have the enhanced security measures (Related news on Enhanced Security Measures) in place for all US bound flights and were rewarded with the large electronic device ban lift (Related news […]

Apple iOS 11 Home Screen

Hidden Apple iOS 11 Features That Travellers Can’t Do Without

Posted Leave a commentPosted in AIRLINE, AIRPORT, INSIGHTS, PASSENGER EXPERIENCE, TECHNOLOGY

The 2017 Apple Worldwide Developers Conference officially began on June 5, 2017 in San Jose, California. While the company spent half of the keynote’s time on its mobile operating system, iOS 11 (News), there were many new features that were not presented at lengths. Experience The Skies explores ten of them further that will positively impact […]

Beacon Technology

Airlines And Airports Commit To Beacon Technology

Posted Leave a commentPosted in AIRLINE, AIRPORT, AVIATION, INSIGHTS, TECHNOLOGY

KLM announced an enhancement to its Android and iOS applications which provide users assistance in wayfinding around its hub at the busy Amsterdam Airport Schiphol (AMS). The Dutch airline is one of the early adapters of the beacon technology. This post will discuss what beacon technology is and how airlines and airports can enhance passenger experience with […]

British Airways

British Airways Expands Food Pre-Order Options To Gatwick

Posted Leave a commentPosted in AIRLINE, AIRPORT, FOODIE IN THE SKIES, NEWS, TECHNOLOGY

British Airways (BA) first trialled its food pre-ordering technology to First and Club World (business class) and World Traveller Plus (premium economy) passengers in Summer 2014 (See News – Pre-order Meals Now Available On British Airways). The successful run led to a three wave implementation at the end of 2014 for flights from its hub […]

Crystal Cabin Awards 2016

2016 Crystal Cabin Award Finalists Announced (Part 1)

Posted Leave a commentPosted in AIRCRAFT, AVIATION, CABIN INTERIOR, NEWS

The Crystal Cabin Award ® is celebrating its 10th year at Hamburg, Germany in 2016. The Crystal Cabin Award Association announced the finalists for the latest edition of the awards on March 7, 2016. The awards will be handed out at the Aircraft Interiors Expo to be held April 4-6, 2016.