TECHNOLOGY

Beacon Technology

Airlines And Airports Commit To Beacon Technology

KLM announced an enhancement to its Android and iOS applications which provide users assistance in wayfinding around its hub at the busy Amsterdam Airport Schiphol (AMS). The Dutch airline is one of the early adapters of the beacon technology. This post will discuss what beacon technology is and how airlines and airports can enhance passenger experience with it.

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British Airways

British Airways Expands Food Pre-Order Options To Gatwick

British Airways (BA) first trialled its food pre-ordering technology to First and Club World (business class) and World Traveller Plus (premium economy) passengers in Summer 2014 (See News – Pre-order Meals Now Available On British Airways). The successful run led to a three wave implementation at the end of 2014 for flights from its hub at Heathrow Airport located in London, United Kingdom (LHR). This service has now been extended for flights from its other London hub at Gatwick Airport (LGW).

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Passenger Terminal Expo Opened on March 10, 2015

Passenger Terminal Expo

The 2015 edition of the Passenger Terminal Expo is currently below held in Paris, France. The expo focuses on areas like passenger experience, security, technology and airport planning with best of airport, airlines and vendors represented.  Experience The Skies is here for next two days in search of the innovation trends that will improve the passenger experience in the near future.

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